I would like to thank you and your staff for the exceptional restoration you have performed on my BMW. After the accident, which caused extensive damage to the entire rear section of my car, I thought that the ownership experience and pleasure I had previously derived from the car would never be the same. Putnam Automotive has proven that to be an unnecessary concern on my part. Not only have you and your staff fully restored my car to its pre-accident appearance, you have also managed to restore my delight in owning and driving the car. Putnam Automotive definitely deserves the referral I received from my insurance carrier, which recommended your company as a quality repair facility.

I want to thank the team at Putnam Automotive for always providing me and my family with the best customer service I know if in the Greater Fairfield County area (and even as far south as Knoxville, TN.) It’s beyond refreshing that your company still puts client relationships and service in first priority. This is now the third time that you have done work on my car, and I am still singing your praises. On top of customer service, your level of craftsmanship never ceases to amaze me. The car looks as good as new. I drove from Tennessee to Connecticut (800 miles) so that you guys would be the ones to fix my car—I believe that says you’re doing something right. Thanks again.

To everyone at Putnam Automotive: A note of thanks for your assistance with the repairs to our vehicle due to an auto accident in early 2005. What we initially thought would be a difficult process turned out to be quite the opposite thanks to everyone in your establishment. Although scheduling conflicts on our end sometimes made it difficult to arrange appointments, consequently extending the repairs over several months, your staff remained flexible to our needs. We consistently were met with friendly faces and a relaxed, yet professional atmosphere. Thank you once again for the positive experience. We have already referred friends to Putnam Automotive and will continue to do so.

I am pleased to report that Liberty Mutual quickly and amicably resolved a situation arising from a minor accident involving my vehicle on February 3 of this year. Even though I had failed to alert the local police, your representatives accepted my account of the collision and promptly sent me checks to cover the repairs to my car.

Those repairs were accomplished by a body shop in Danbury, Connecticut, you had recommended: Putnam Automotive Group, 14 Plumtrees Road. They did an exemplary job. Your trust in their work is well placed.